Shipping Information: Firecore ships to worldwide. We accept dropshipping orders and wholesale orders. Welcome to choose us!   The time frame of an order delivery is divided into two parts: Processing time: 1-2 working days Shipping time: 2-5 working days Processing time: 2-4 working days Shipping time: 8-20 working days(ship from factory)   Generally, we deliver the package from the United States and Europe. The delivery time only takes 3-7 working days. If there is no stock in the warehouse, we need to deliver the goods from the factory, which will take 14 business days. For other countries, please note, however, the economy shipping may take 1 month when shipping to distant countries due to transport and customs issues(E.g. Brazil).  Delivery time may be a little different depends on destination and other factors, particularly during the holiday season. Generally, the Delivery Time is 6-8 business days. Below is the shipping detail. Country Rates                        Shipping Time         United States   Free Shipping 3-7 Working Days United Kingdom Free Shipping 3-7 Working Days China Free Shipping 3-7 Working Days Belgium Free Shipping 3-7 Working Days Denmark Free Shipping 3-7 Working Days Finland Free Shipping 3-7 Working Days France Free Shipping 3-7 Working Days Germany Free Shipping 3-7 Working Days Italy Free Shipping 3-7 Working Days Netherlands Free Shipping 3-7 Working Days Poland Free Shipping 3-7 Working Days Spain Free Shipping 3-7 Working Days Sweden Free Shipping 3-7 Working Days Romania Free Shipping 3-7 Working Days Slovenia Free Shipping 3-7 Working Days Hungary Free Shipping 3-7 Working Days Slovakia Free Shipping 3-7 Working Days Czechia Free Shipping 3-7 Working Days Austria Free Shipping 3-7 Working Days Croatia Free Shipping 3-7 Working Days Luxembourg Free Shipping 3-7 Working Days Monaco Free Shipping 3-7 Working Days Portugal  Free Shipping 3-7 Working Days Greece US$29.99 3-7 Working Days Malta US$29.99 3-7 Working Days Bulgaria US$9.99 3-7 Working Days Estonia US$9.99 3-7 Working Days Ireland US$9.99 3-7 Working Days Latvia US$9.99 3-7 Working Days Lithuania  US$9.99 3-7 Working Days Cyprus US$49.99 3-7 Working Days Chile US$49.99 3-7 Working Days Switzerland US$49.99 3-7 Working Days Australia US$24.90 3-7 Working Days Canada US$24.90 3-7 Working Days Rest of World 0kg–2kg US$19.99 6-8 Working Days Rest of World 2.01kg–3kg US$25.99 6-8 Working Days Rest of World 3.01kg–5kg US$39.99 6-8 Working Days Rest of World Above 5.01kg US$70.00 6-8 Working Days   For Spanish islands the cost is 30 USD per order. For the Spanish islands the cost is 30 USD per order. In addition, for island orders, we will contact you by email for NIE/DNI, logistics provider needs this information to confirm the shipping info, in addition we do not keep your information, your privacy is not compromised. For remote areas in the US, like AK,HI,PR,GU. We will charge a remote fee. 0.00kg–2kg charge $20.00 USD 2.01kg–3kg charge $40.00 USD 3.01kg–4kg charge $50.00 USD 4.01kg–6kg charge $70.00 USD 7.01kg and up charge $100.00 USD For countries that charge shipping costs, the system will automatically calculate shipping costs based on the weight of the product, the above is the minimum delivery cost. For some orders to be sent from the factory, we will charge part of the freight. If you encounter any question or confusion about the shipping, please feel free to contact us: support@Firecoretools.com If you need our products urgently, please contact us before you place the order.    TAX Information: Firecore has warehouses in most countries such as the United States, Canada, and the European Union. The above orders will be tax-free. If your country is not on the list of tax-free countries, you are obliged to pay taxes and fees to the local customs. Customers have to pay taxes to the customs themselves, but in most cases, customers do not have to pay customs duties. To avoid being charged unexpectedly, we highly recommend that you contact your local customs office for the current duty rates and taxes before placing an order.

The FIRECORE™ Laser Level 14-Day Free Trial Program("Program") is applicable to all purchases of Firecore Laser Level made on firecoretools.com. Each credit card is eligible for participation in the Program a maximum of two times.

Participation Process
▶All customers who purchase a laser level during the program period participate in the program by default.

Trial Period
▶Upon a successful transaction, FIRECORE will charge the full amount of the machine. Customers will then have a 14-day trial period for the FIRECORE Laser Level, commencing from the day of product delivery (inclusive of the day of delivery).

Return Policy
Should customers wish to return the machine within the 14-day trial period, they must contact our Customer Service via email to initiate the return process. The machine must be in below listed machine condition.

Machine Collection and Evaluation
▶Please note that in order to return a machine, it must be sent to FIRECORE service center for collection. Upon receipt, our staff members will perform a brief evaluation to assess its condition. It is important to highlight that FIRECORE retains the right to determine the eligibility of the returned machine based on its condition after collection.

You can request our Return & Refund Service:
√ Within 14 calendar days of receiving a product if the product has no manufacturing defect, and is still in new or like-new condition.
√ Within 14 calendar days of receiving a product if the product has a manufacturing defect.

Return & Refund Service will not be provided where: × It is requested beyond 14 calendars days of receiving a product. × A product sent to FIRECORE for Return & Refund Service does not include all original accessories, attachments or packaging, or any item is not in new or like-new condition, i.e. with cracks, dents or scratches. × A legal proof of purchase, receipt or invoice is not provided or is reasonably believed to have been forged or tampered with. × Any fault or damage of the product is caused by unauthorized use or modification of the product, including exposure to moisture, entry of foreign bodies (water, oil, sand, etc.) or improper installation or operation. × Product labels, serial numbers, waterproof marks, etc. show signs of tampering or alteration. × Damage is caused to the product by uncontrollable external factors, including fire, floods, high winds or lightning strikes. × A product is not delivered to FIRECORE within 14 calendar days after Return & Refund Service confirmation is sent from FIRECORE.

Refund Time Refunds will be processed using the same method that was used to make the payment. The refund process will be completed in about 7-14 business days, depending on the bank or credit card issuer.

Return Shipping Customers need to pay for any return shipping to the designated service center (including cross-border and international shipping costs, if applicable) unless the refund is due to performance faults.

How to become firecore member?