General FQAs

Below FAQS are some common concerns of our clients before purchase.
If you have other questions, please just send it to support@firecoretools.com.

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If you have an issue or question that requires immediate assistance, you can click the button bottom right to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

GENERAL FQAS

www.firecoretools.com is our only official mall. In addition, you can buy our products on third-party e-commerce platforms, like Amazon.

We accept credit cards and PayPal.

There is no need to register for an account when placing an order. But we recommend you to register an account to enjoy the full service.

Yes, we support providing local invoices with tax information for customers.

Basically, if anything goes wrong with your Laser Level AT ALL- we’ve got you. We’ll repair or replace anything that isn’t working.

When your order is shipped, you will get an e-mail with tracking number and a link to track it.
Or you can clik "support——track order",then input the tracking number to check.

Unable to find satisfactory answers ? Contact Support